VietMart USA

Refund Policy

Clear, fair support when an order does not arrive as expected.

Request Support

Contact us with your order number and a clear description of the issue.

Eligibility

Approved refunds and replacements depend on item condition and the circumstances reported.

Damaged Items

Please include photographs of damaged goods and the shipping package.

Refund Timing

Approved refunds are returned to the original payment method after processing.

Last updated July 22, 2026

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